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Televets

Terms of use

  • IMPORTANT LEGAL NOTICE: These terms of use apply to the entire contents of our website using the website address www.televets.com (“our site”) and to any correspondence by email between us and you. Please read these terms of use of our site (“Terms of Use”) carefully before using our site. By using our site you agree to be bound by these Terms of Use, regardless of whether or not you choose to register with us, and in particular you agree and accept the disclaimers and limitations of liability contained in these Terms of Use. If you do not wish to be bound by these Terms of Use, please discontinue use of our site immediately.

    IMPORTANT DISCLAIMER: This web-based consulting service (“the “Service”) is provided for educational purposes only. By using the Service and accessing our site, you expressly acknowledge and understand that there are risks and limitations associated with this type of web-based consulting Service. The Service provided by Petnip.com, LLC and televets.com is not a substitute for the regular veterinary care for your cats, dogs or other pets, that a licensed veterinarian provides through regular, routine in-person office visits. Due to the nature of the Service, Televets has not verified and cannot verify the accuracy or truthfulness of any of the information provided on any of the Consultant/Advisor Profiles. The terms “Consultant” or “Advisor” may be used throughout our Site to identify an individual who claims to have certain knowledge, background, or experience that may be useful in responding to questions posed by Users. Use of such terms provides no assurance by us that the person answering a User’s question(s) has any expertise or qualifications to give such advice. Therefore, you acknowledge that we have not and cannot independently verify any User’s, Consultant’s or Advisor’s qualifications.

    The Service is not a substitute for an emergency consultation facility and we do not and cannot provide advice or consultation regarding immediate emergency attention. If your pet has been in an accident, or is in immediate medical need, you need to contact your regular veterinarian or local animal hospital immediately.

    Televets acts as a venue for entertainment purposes to allow anyone to ask or answer just about any question, at anytime, from anywhere. We are not involved in the actual conversation between any User and any Advisor or Consultant. We do not edit, modify, filter, screen, or otherwise monitor the content of questions, answers, profiles, qualifications or comments or have any obligation to monitor the content. As a result, we have no control over the quality, safety or legality of the answers given, the truth or accuracy of the answers, the ability of an Advisor or Consultant to answer questions or the ability of a User to pay for answers received. In the event that you have a dispute with one or more Users, Advisors, or Consultants, or suffer any damages as result of relying upon information on our Site provided by third parties, including any Advisor or Consultant, you release Televets (and our officers, directors, members, managers, agents, parents, subsidiaries, joint ventures and employees) from any and all claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such disputes or damages. If you are a California resident, you waive California Civil Code §1542, which provides: "A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM MUST HAVE MATERIALLY AFFECTED HIS SETTLEMENT WITH THE DEBTOR"

    Notwithstanding the foregoing, we reserve the right, but are not obligated, to remove any content that we believe violates any of or Terms of Use, including, without limitation, any objectionable or personally identifiable information.

    WE DO NOT GUARANTEE THE ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY INFORMATION ON THE SERVICE AND WE NEITHER ADOPT, ENDORSE, NOR ARE RESPONSIBLE FOR THE ACCURACY OR RELIABILITY OF ANY OPINION, ADVICE, OR STATEMENT MADE BY ANY USER OF THE SITE, INCLUDING ANY ADVISOR OR CONSULTANT. UNDER NO CIRCUMSTANCES WILL WE BE RESPONSIBLE FOR ANY LOSS OR DAMAGE RESULTING FROM ANYONE'S RELIANCE ON INFORMATION OR OTHER CONTENT POSTED ON THE SITE, OR TRANSMITTED TO ANY USER OR THIRD PARTY.

  • 1. Definitions and Introduction

    1. In these Terms of Use:
      1. “Content” means the design, text, graphics and other material on our site;
      2. "Users" or “User” means the users of our site collectively and/or individually as the context requires;
      3. “we” and/or “us” and/or “our” means Petnip.com LLC aka televets.com, and any affiliate;
      4. “Website” means any other site on the World Wide Web;
      5. "you” and/or “your" means the person using our site.
    2. You may access some areas of our site without registering your details with us. Certain areas of our site are, however, only open to you if you register your details.
    3. By accessing any part of our site, you shall be deemed to have accepted these Terms of Use in full. If you do not accept these Terms of Use you must leave our site immediately.
  • 2. Terms of Use of Our Site

    1. We will permit you to access, use and interact with our site on and subject to these Terms of Use.
    2. You are permitted to view, copy, download, print out and use the Content for your own personal non-commercial use.
    3. Our site is for the personal use of individual Users only. It may not be used in connection with any commercial endeavors.
  • 3. Your Obligations

    1. You must not:
      1. copy, download, reproduce or use the Content or any part of it in any manner whatsoever, except as permitted under paragraph 2.2;
      2. alter any part of the Content;
      3. remove any trade marks,copyright or any other intellectual property notices or watermark forming part of the Content or from any material copied or printed from our site;
      4. use our site to conduct any activities that breach any laws, infringe any other party’s rights or breach any standards or codes published by any relevant authority;
      5. impersonate another User;
      6. interfere with or attempt to interfere with any security measures belonging to or relating to our site.
    2. You are responsible for configuring your information technology, computer programs and platform in order to access the Content. You should use virus protection software. You must not transfer files that contain viruses or other harmful programs.
    3. You must read and accept our terms and conditions of service (Terms of Service) before registering for any services offered on our site.
  • 4. Our Obligations

    • We will:
      1. use reasonable endeavors to exercise reasonable care when placing Content on our site
      2. use reasonable efforts to make our site available;
      3. and take reasonable steps to ensure that any interruptions to access to our site by any event within our control are kept to a minimum. In this regard please note that access to our site may be interrupted for short periods whilst essential maintenance works and/or upgrades to our site are carried out.
  • 5. Intellectual Property

    1. All copyright, trade marks and all other intellectual property rights in the Content and the selection or arrangement thereof shall remain at all times vested in us or our licensors. You are permitted to use this Content only as expressly authorized in paragraph 2.2 and must not use the Content for any other purpose (including commercial exploitation or creation of derivative works) nor assist or facilitate any third party to use the Content.
    2. If you become aware of any unauthorized use of the Content, you agree to notify us immediately.
  • 6. Your Warranties

    1. By using our site, you represent and warrant that:
      1. you are over eighteen (18) years of age;
      2. you have the requisite right and authority to use our site and to be bound by these Terms of Use;
      3. all information and details provided by you to us are true, accurate and up to date in all respects and at all times; and
      4. you will comply with these Terms of Use including, without limitation, the restrictions relating to acceptable use set out
      5. at paragraph 2 above, and your obligations set out at paragraph 3 above.
    2. You agree to indemnify and hold us harmless from any claim or damages (including any legal fees in relation to same) made by a third party in respect of any matter in relation to or arising from your use of our site arising from any breach or suspected breach of the Terms of Use by you or your violation of any law or the rights of any third party.
  • 7. Limitations and Exclusions of Liability

    1. To the fullest extent permitted by law, we make no representations or warranties, express or implied, with regard to the Content of our site including without limitation as to the accuracy, timing, reliability, completeness or suitability for any purpose of information or statements contained therein, or statements, advice and opinions given by Users, Consultants, or Advisors on our site. The Content on our site may contain inaccuracies or typographical errors and we do not warrant the accuracy and completeness of the Content. Parts of the Content may be out of date, and we do not make any commitment to update such material. We may make changes to the Content at any time without notice to you. It is your responsibility to review these Terms of Use and/or the Terms of Service periodically in order to review any changes.
    2. Our site provides a forum for you to ask questions about your pet, its behavior and its wellbeing, and provides an opportunity for persons who claim to have knowledge and/or experience experienced in the areas to which your question relates (the “Consultants”or “Advisors”) to provide you with what they consider to be the answer to your question. PLEASE NOTE THAT WE DO NOT EMPLOY THE CONSULTANTS OR ADVISORS AND HAVE NO CONTRACTUAL RELATIONSHIP WITH THEM. The Consultants or Advisors use our site as a venue to link them with those Users asking questions. We merely provide a service that allows users and the consultants or advisors to engage in a dialogue. As such, WE ARENOT RESPONSIBLE FOR THE CONTENT OF ANY ANSWERS OR ADVICE PROVIDED BY SUCH CONSULTANTS OR ADVISORS, AND WE DO NOT IN ANY WAY GUARANTEE THE ACCURACY, ADEQUACY OR COMPLETENESS OF ANY ADVICE PROVIDED BY THE SUCH CONSULTANTS OR ADVISORS. You acknowledge that any answer or advice provided is completely the opinion of the individual Consultant or Advisor, and you agree that you rely on any answer or advice provided by such Consultant or Advisor entirely at your own risk.
    3. We do not warrant or represent that:
      1. access to our site or any part thereof will be uninterrupted, reliable or fault free; or
      2. our site is free of viruses or bugs.
    4. We exclude to the fullest extent permissible at law any and all liability howsoever arising for:
      1. any technical, factual, textual or typographical inaccuracies, errors or omissions on or relating to our site or the Content;
      2. the unavailability of our site(or any part of it);
      3. any misrepresentation on or relating to our site or Content (other than a fraudulent misrepresentation made by us or on our behalf).
    5. NEITHER WE NOR ANY OF OUR DIRECTORS, MANAGERS, MEMBERS, EMPLOYEES OR OTHER REPRESENTATIVES WILL BE LIABLE WHETHER IN CONTRACT, TORT, NEGLIGENCE OR OTHERWISE, FOR ANY LOSS OR DAMAGE WHATSOEVER AND WHETHER DIRECT OR INDIRECT ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OUR SITE AND/OR THE CONTENT, INCLUDING, WITHOUT LIMITATION, DAMAGE TO SOFTWARE OR HARDWARE, ECONOMIC LOSS, LOSS OF DATA, CONSEQUENTIAL DAMAGE, LOSS OF OR DAMAGE TO PROPERTY OR PERSONS OR PETS AND CLAIMS OF THIRD PARTIES.
    6. Please note that any disclosure of financial information by you (including, but not limited to, credit card, debit card and bank account details) when obtaining services via our site shall be via the PayPal Pro system. As such, we shall not at any time have access to such financial information. For the avoidance of doubt, we do not accept any liability whatsoever for any disclosure of any of your financial information via the PayPal Pro system, or any loss or damage you may suffer as a result of such disclosure.
    7. None of the exclusions and limitations in these Terms of Use are intended to limit any rights you may have as a consumer or other statutory rights which may not be excluded nor in any way to exclude or limit our liability to you for death or personal injury (which for the avoidance of doubt does not include death of or personal injury to animals) resulting from our negligence or that of our agents or employees.
    8. Each of the above exclusions and/or limitations shall be construed as a separate and severable provision of these Terms of Use.
  • 8. Links to and From Third Party Websites

    1. We may from time to time provide links from our site to third party Websites, including, but not limited to, those listed in our ‘Links’ section. We will not be liable in any way whatsoever and we make no representations, warranties, recommendations or endorsements in connection with the availability of any such Website or any content, advertising, products or services on or available from such Websites. If you decide to access any of the third party Websites linked to our site you do so at your own risk.
    2. If you would like to create a link to our site you may contact our customer services (support@televets.com) – please include the words “link exchange” in the subject bar) to request a link. You may only link to our site on the basis that you link to the links page of our site and subject to the following conditions:
      1. you do not create any frame or any other browser or border environment around our site;
      2. you do not in any way imply that we are endorsing any products or services other than our own;
      3. you do not misrepresent your relationship with us nor present any other false information about us;
      4. you do not use any of our trade marks, logos or other intellectual property displayed on our site without our express written permission;
      5. you do not link from a website that is not owned by you; and
      6. your website does not contain information that is distasteful, offensive or controversial, infringes any intellectual property rights of any third party or otherwise does not comply with all applicable laws and regulations.
    3. We reserve the right to revoke the right granted in paragraph 8.2 above in the event of breach of these terms and to take any action we consider necessary, including the removal of any link between our site and yours.
    4. You agree to fully indemnify us for any loss or damage suffered by us for breach of paragraph 8.2.
  • 9. Visitor Material and Conduct

    1. Please see our Privacy & Security Policy that sets out information about our use of personal information relating to you gathered by us (Privacy & Security Policy).
    2. We may use information we have collected for running and improving our site, providing statistics relating to use and other feedback to business and advertisers who provide or contribute to Content and for any other purpose to which you consent.
    3. We endeavor to use appropriate security procedures in the storage of personal information so as to prevent unauthorized access by third parties. However, the Internet is not a completely secure medium and, as such, you acknowledge and agree that, to the fullest extent permitted by law, we shall not be responsible for any unauthorized use, distribution, damage or destruction of personal data held by us.
    4. Other than personal information covered under our Privacy & Security Policy, any material you transmit or post to our site shall be considered non-confidential and non-proprietary, and we shall have no obligations with respect to such material. We and others authorized by us shall be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes.
    5. You are prohibited from posting or transmitting to or from our site any material:
      1. that is threatening, defamatory, obscene, offensive, pornographic, seditious, abusive, liable to incite racial hatred, discriminatory, menacing, inflammatory, blasphemous, in breach of confidence and/or privacy or which may cause annoyance or inconvenience; or
      2. for which you have not obtained the necessary consents and/or approvals; or
      3. which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise infringe the rights of any third party; or
      4. which is technically harmful (including, without limitation, computer viruses, worms, corrupted data or other malicious software or harmful data).
      5. We shall fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity of, or locate, anyone posting material in breach of paragraph 9.5 above.
  • 10. Registration

    1. Each registration is for a single User only. You are not permitted to share your username and password with any other person nor with multiple users on a network.
    2. Responsibility for the security of any password relating to your registration rests with you.
    3. We reserve the right at any time without notice to disable your account on our site and/or to revoke your registration if in our sole opinion you have failed to comply with any of the provisions of the Terms of Use.
  • 11. Changes to these Terms of Use

    We reserve the right at any time without notice to revise, modify, alter, or update the content of our site and these Terms of Use and you agree to be bound by any such modifications, alterations or updates which are posted on our site. By continuing to use our site following the posting of any such modifications, alterations or updates, you will signify that you agree to be bound by the revised terms of use. You should review these Terms of Use from time to time to check the current version of these Terms of Use which are binding on you. Certain provisions of these Terms of Use may be superseded by expressly designated legal notices or terms located on particular pages on our site.

  • 12. General

    1. If any court holds any provision of these Terms of Use to be void or unenforceable, it shall be deleted and the remaining provisions shall continue in full force and effect.
    2. These Terms of Use shall be governed by and construed in accordance with the laws of the State of California, USA, and you agree to submit to the exclusive jurisdiction of the courts of California USA.
    3. We shall not be liable for any failure for any suspension, or termination of access to our site or any content arising out of a force majeure event. A force majeure event shall include, without limitation, failure of infrastructure, government intervention, wars, civil commotion, hijacking, fire, flood, accident, storm, strikes, lockouts, terrorist attacks or threat of terrorist attacks, or industrial action affecting us or our suppliers.
  • 13. Feedback and Complaints

    If you have any complaints about any aspect of our site or if you have any questions or would otherwise like to provide any other feedback, then you can contact us by email: support@televets.com.